Strange issues with your Shopify store April 10-14?

Did your Shopify store have some issues over the weekend of April 10-14, 2020.

Over the weekend, users reported a variety of strange issues with their online stores — from headers and footers “resetting,” odd CSS and other errors as well as disappearing images and logos.

Other users reported that they could not save theme customization settings.

It appears this issue was related to some settings on Shopify servers, according to multiple internal sources.

It’s not immediately clear what dates the issues were occurring, but anecdotal evidence appears to suggest it was Friday, April 10 through Sunday, Tuesday, April 14, 2020, but it may have been outside of those times as well.

The issue appears to have been resolved for most, if not all, users.

If not, you can try unpublishing and publishing your theme and that seems to resolve the issue for many users.

If you have issues before, try visiting your store or updating customizations. If that doesn’t work, try clearing your browser cache and refreshing.

If you are continuing to have issues, you should start by contacting Shopify support.

Issues related to this issue are not related to themes or apps in most cases.